Frequently Asked Questions

What is DMSO and what is it used for?

DMSO (dimethyl sulfoxide) is an organic solvent of exceptional purity that has been used in medicine, technology, and naturopathy for decades. It serves as a carrier substance, solvent, and is valued for external application on the skin.

Note: Use is at your own risk; therapeutic claims are not permitted under the Health Claims Regulation.

How is Vera Alvenya's DMSO gel used?

Apply a thin layer of gel to the cleansed surface and leave it on for about 15 minutes. Repeat the application several times a day if necessary. Please wash your hands thoroughly before and after use. Do not allow to come into contact with open wounds or mucous membranes; if this happens, rinse thoroughly with plenty of water.

Is DMSO safe to use?

When used externally as directed, DMSO is well tolerated. It has been used worldwide for decades. However, it should always be used responsibly. Use DMSO products only on clean surfaces and avoid applying other substances to the same area at the same time.

What sets Vera Alvenya apart from other providers?

Our formula is based on traditional knowledge and the highest quality standards. We use 75% pharmaceutical-grade DMSO (99.9%) combined with purified water and natural additives—completely free of chemical preservatives or synthetic additives.

Is the product vegan and free from animal testing?

Yes, our DMSO gel is 100% vegan and cruelty-free. We use pure, plant-based ingredients and ethical manufacturing methods.

Can I use the DMSO gel on sensitive surfaces?

Many customers report good tolerability. However, we recommend testing the gel on a small area first. If redness or irritation occurs, please discontinue use.

How quickly is shipping?

We ship within 1–2 business days of receipt of payment. Discreetly and reliably with DHL.

What if I am not satisfied with the product?

We want you to be completely satisfied. If the product doesn't meet your expectations, we offer a hassle-free return or replacement—backed by our 100% satisfaction guarantee.